FREE SHIPPING OVER $200

FAQs

Ordering

Are your smoking accessories suitable for beginners or experienced users?

We cater to both beginners and experienced users with a variety of products suitable for all levels of expertise.

What kind of smoking accessories do you offer?

We offer a wide range of smoking accessories including glass pipes, water pipes, Nectar Collector, Bubbler, rolling papers, grinders, vaporizers, and more.

How can I be sure of the quality of your products?

We source our products from reputable manufacturers and ensure they meet our quality standards before offering them for sale.

Do you offer wholesale pricing for bulk orders?

Yes, we offer wholesale pricing for bulk orders. Please contact us directly for more information on wholesale pricing.

Can I track my order once it has been shipped?

Yes, once your order has been shipped, you will receive a tracking number via email which you can use to track the status of your delivery.

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Shipping

What countries do you ship to?

We currently ship to the United States. To enquire about shipping to a different destination, please contact us.

How much does shipping cost?

Shipping costs vary depending on the weight of the package, the shipping method selected, and the destination. You can calculate the shipping cost for your order during the checkout process.

Do you offer free shipping?

Yes, we offer free shipping on orders that meet a certain minimum purchase requirement. Please check our website or promotional emails for details on current free shipping offers.

Do you offer in-store pickup as an alternative to shipping?

We do offer in-store pickup as an option. All orders must be shipped to the designated shipping address provided during checkout.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).